Shipments and returns

New Zealand Orders

When you place your order you will receive an email confirming delivery order details.

Delivery details must be to a street address as we do not courier to P O Boxes. All deliveries to rural RD addresses will be via NZ Post.

We accept no responsibility for misplaced parcels if you provide an incorrect street address.

A courier is used for all town and city addresses and New Zealand post for rural deliveries. We process your order within two working days (excludes the weekend and public holidays) of the payment clearing. Please allow three to ten working days for your order to arrive with in North Island New Zealand. There maybe further few days for South Island and overseas deliveries.

Courier Tracking

To minimise loss and damage to your products, all deliveries are tracked by the courier company. Courier companies will require your signature on receiving your products. Deliveries with NZ Post do not require signatures.